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Privacy

The e-mail address to apply for all the information related to privacy" (Legislative Decree 196/2003) and "credit information systems" (deontological code of 2004) is: responsabileprivacy@carife.it
Information about the processing of personal data in the bank activity
Information about the processing of personal data of the portal www.gruppo-carife.it
Information SIC - sistemi informazione creditizia (credit information systems) [PDF]
In accordance with Legislative Decree No. 196/2003 "Code on the Subject of Personal Data Protection".
In accordance with article13, we inform you hereby about the purposes for which the data are collected and how they are processed.
In order to protect you in compliance with the regulations in force, Cassa di Risparmio di Ferrara has set the personal data processing on principles of correctness, lawfulness, transparency, respect for the rights, basic freedoms, as well as the dignity of individuals and other involved subjects, with particular reference to the confidentiality and safety of the data.

SINCE THE POLICY FOR DATA PROTECTION COULD BE MODIFIED ON THE BASIS OF ACTIVATION OF NEW SERVICES, OR FURTHER TO THE UPDATING OF THE LAW, IT IS ADVISABLE TO CONTROL PERIODICALLY THIS “INFORMATION".
IT IS POSSIBLE TO CONSULT THIS INFORMATION:
Every time that personal data are requested;
By recalling it directly from the Home Page.
THE INFORMATION DEALS WITH THE FOLLOWING MATTERS:
1.SOURCE OF PERSONAL DATA;
2.PURPOSES OF THE DATA PROCESSING;
3.COMPULSORY OR OPTIONAL NATURE OF THE PERSONAL DATA CONSENT – CONSEQUENCES OF A POSSIBLE REFUSAL;
4.MODES OF PROCESSING AND DATA PRESERVATION;
5.CATEGORIES OF THE SUBJECTS TO WHOM THE DATA CAN BE COMMUNICATED;
6.HOLDER OF THE DATA PROCESSING;
7.RIGHTS OF THE INTERESTED PARTY.

COMPLETE VIEW OF THE INFORMATION

1. SOURCE OF THE PERSONAL DATA.

The personal data are collected directly during your registration in the site or when they are requested for the activation of certain specific services. Other personal data may already be in possession lawfully by the Cassa di Risparmio di Ferrara. This could occur if you are already our customer or because they were collected by third parties such as, for example, on the occasion of credit and debit operations of the customers by other subjects. In any case, all these data are processed by observing the abovementioned 196/03 Decree and according with the criteria of confidentiality to which the activities of Cassa di Risparmio di Ferrara have always been inspired.

2. PURPOSES OF THE DATA PROCESSING.

The personal data and the other information, given directly upon registration or at a later time, can be processed:
1.FOR PURPOSES STRICTLY LINKED TO THE MANAGEMENT OF THE SITE AND TO THE PROVISION OF THE REQUESTED SERVICES (SUCH AS TECHNICAL ASSISTANCE, CLEARING OF REQUESTS AND CLAIMS, MANAGEMENT OF THE ACTIVITIES LINKED TO THE PROVIDED SERVICES, ETC, ETC.)
2.FOR PURPOSES AIMING AT THE IMPROVEMENT OF THE SERVICES AND THEIR KNOWLEDGE (SUCH AS MARKET RESEARCHES, INTERACTIVE COMMERCIAL COMMUNICATIONS AND INFORMATION, ECONOMIC AND STATISTICAL ANALYSES, SENDING OF INFORMATION/PROMOTIONAL MATERIAL, SURVEY OF THE CUSTOMERS SATISFACTION LEVEL, ALSO BY SENDING AN SMS OR EVEN THROUGH THE USE OF AUTOMATED CALL SYSTEMS WITHOUT THE INTERVENTION OF OPERATORS OR OF THE TELEFAX)
THIS LATTER PURPOSE ALLOWS US, AMONG OTHER THINGS TO ADAPT BETTER OUR SERVICE TO YOUR REQUIREMENTS, BY SENDING INFORMATION AND OFFERS CONCERNING SERVICES AND PRODUCTS THAT WE DEEM COULD BE INTERESTING TO YOU, AS WELL AS PROMOTIONAL MESSAGES THAT WE DEEM YOU MAY APPRECIATE.

3. COMPULSORY OR OPTIONAL NATURE OF THE PERSONAL DATA CONSENT - CONSEQUENCES OF A POSSIBLE REFUSAL.

The site of the Cassa di Risparmio di Ferrara provides many services without requesting any personal data or information.
However, some services request necessarily the supply of personal data, such as for example name, surname, and address.
Therefore, when filling out the adhesion form to such services, you will be asked to give some personal data, the compulsory nature of which for the execution of the consequent processing is clearly indicated in the related fields.
If such compulsory fields will be omitted, as likewise in the absence of consent to the development of the processing strictly necessary to supply the requested service, the registration procedure will fail and the data already entered will be automatically cancelled.

Besides, it may occur that some services require the provision of data classified by Legislative Decree No. 196/03 of the "sensitive" type, such as those "belonging to protected categories", the optional supply of which is requested for the service of collection of "Curriculum Vitae".
In any case, supplying the consent to data processing for the execution of the activities strictly necessary to ensure the regular development of the offered services, the purpose of which is indicated under point "2.1", is compulsory for all the supplied data.
The consent to the purposes described under point "2.2", which we warmly hope to obtain in your own interest, is on the contrary optional, and the denial does not involve any detrimental consequence.

4. PROCEDURES OF PROCESSING AND DATA PRESERVATION.

4.1 The processing of your personal data is carried out in connection to the purposes already indicated and through the use of information and computer systems, with logics strictly connected to the purposes themselves, in any case such as to ensure the safety and confidentiality of the data themselves. The automated systems are protected by highly solid safety measures (firewall, identification systems, and data preservation and protection instruments), constantly updated with the evolution of technology, and in any case fully in line with what provided by the Technical Specifications on the matter of Minimum Safety Measures "Attachment B", as well as its possible modifications or integrations. Occasionally, it could turn out to be necessary to carry out processing of manual type, but always in compliance with the mentioned Legislative Decree No. 196/03 for personal data protection and in the maximum confidentiality.

4.2 Except for the cases where rules of law allow or prescribe longer preservation times, the data will be kept for a period not exceeding and pertaining to the activity carried out, as well as to document its reconstruction, after which they will be destroyed in a certain and safe manner.

5. CATEGORIES OF SUBJECTS TO WHOM THE DATA CAN BE COMMUNICATED

The site of the Cassa di Risparmio di Ferrara hosts the services of companies, public and private bodies, selected by the same based on the criterion of the interest they can have for its customers. The sections of the site, managed by the hosting bodies, can be reached from the home page of the site through links that clearly indicate the responsible subject. The Cassa di Risparmio di Ferrara gives this hospitality only prior to the subscription of a commitment to follow a policy of personal data protection in compliance with that adopted by the bank itself. The data and information collected by the Cassa di Risparmio di Ferrara, could be communicated to the host subjects only in case of explicit consent of the user, selectively given for each service through proper menu choices. In addition, in order to ensure the quality of the offered services on the site, Cassa di Risparmio di Ferrara furthermore uses the cooperation of some specialised partners, to whom the data are communicated for the execution of the related processing; among which:
Cedacrinord SpA, which provides the technological and information support

6. HOLDER OF THE DATA PROCESSING

Holder of the processing is Cassa di Risparmio di Ferrara SpA, No.108, Corso Giovecca - 44100, Ferrara.

7. RIGHTS OF THE INTERESTED PARTY

(Right of access to personal data and other rights)
To exercise your rights, as provided under Article No. 7 of Decree No. 196/03, you may contact at any moment Ufficio Servizi Telematici (Computer Services Office), No. 389, Via Bologna – 44100, Ferrara, e-mail: supportoweb@carife.it which deals with the management of the Site, or else to the director of the Personal Data Processing, currently, Mr Oliviero Montanari, Servizio Controlli di Direzione (Management Control Service), No.108, Corso Giovecca – 44100, Ferrara, e-mail: responsabileprivacy@carife.it

RIGHTS OF THE INTERESTED PARTY
(Right of access to personal data and other rights)
1. The interested party has the right to obtain confirmation of the existence, or not, of personal data that concern him, even if not yet registered, and their communication in an intelligible format.
2. The interested party has the right to obtain the indication of:
a) the source of the personal data;
b) the purposes and procedures of processing;
c) the logic applied in case of processing carried out with the aid of electronic devices;
d) the personal details of the holder, directors and the representative appointed in accordance with article 5, paragraph 2;
e) the subjects or categories of subjects to whom the personal data can be communicated or that they may come into the knowledge as the appointed representative in the territory of the State, of directors or appointees.
3. The interested party has the right to obtain:
a) the updating, amendment or else, when interested, the integration of the data;
b) the cancellation, change into an anonymous format or blocking of the processed data when processed in breach of the law, including those of which the conservation is not necessary, in connection to the purposes for which the data were collected or afterwards processed.
c) the statement that the operations under letters a) and b) have been brought, also regarding their content, to the knowledge of those to whom the data have been communicated or distributed, except for the case in which such fulfilment becomes impossible or involves the recourse to means openly disproportionate with respect to the protected right.
4. The interested party has the right to object, totally or partially:
a) for legitimate reasons to the processing of the personal data that concern the said party, even though pertaining to the purpose of the collection;
b) to the processing of the personal data that concern the said party for the purposes of forwarding advertising material or direct sale or for the carrying out of market researches o commercial communications
 



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